Cookies and Data
Privacy Policy
1. Who We Are
We are Granny Ma’s (“we”, “our”, “us”), a UK-based bubble tea business. We care about protecting your privacy and being transparent about how we collect, use, and store your personal data.
If you have any questions about this policy or your data, you can contact us at grannymasbubbletea@gmail.com
2. What Information We Collect
We may collect:
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Information you provide – when you contact us via our website form, email, or social media. This may include your name, email address, phone number, and any message you send us.
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Automatically collected information – when you visit our website, our essential cookies may store technical information needed for the site to work properly (e.g. making sure pages load correctly).
3. How We Use Your Information
We use your data to:
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Respond to your enquiries
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Keep records for legal or accounting purposes
We will never sell your data to third parties.
4. Cookies
Cookies are small text files placed on your device to help our website function. We only use:
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Essential cookies – needed for the site to display and operate correctly
You can manage or disable cookies in your browser settings, but some parts of the site may not work properly without them.
5. Sharing Your Data
We may share your information with trusted service providers (e.g. website hosting services) only to operate our business. They are required to keep your data safe and only use it for the agreed purpose.
6. How We Keep Your Data Safe
We store your information securely and only keep it for as long as necessary for the purpose it was collected, or as required by law.
7. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we’ve handled your data
For more information, visit www.ico.org.uk.
Last updated: 11/08/2025